The guy that owns the place is very nice. Female lady was rude. I rented a box truck and a truck was all dirty tires sides and truck all covered in mud all type of debris in back of truck. Truck also filthy inside. After they told me what truck it was I went outside and looked at the truck Truck was all banged up and they didn't even do a walk around with me. I went back inside and told them they have three other trucks that are all clean Can I have one of those They said they're for out of state but since I'm using it in-state they only had that one. First thing I had to do after getting it and I was pissed was I went to truck wash to clean all the mud off tires and inside the back of box...I was very very unhappy with this whole experience. Whole time last was checking me out she was coughing and wiping her nose with dirty tissues..Also the store smelled horrible inside as if it was a third world country or a sewer
FRANCESCO V
Cigar & More Tobacco Outlet
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Castle, DE 19720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Access is HORRIBLE. I was trying to hook up and drop off RIGHT at the entrance to a strip mall. I was nearly hit 4 times trying to hook up
EDWARD SNothing...everything was professional done n explained
KANDISE WThe lady who took care of me was very nice & understanding.
MARK HCabin and back was filthy. We had to clean it before placing our new furniture in it. Horrible customer service. Not considerate about the fact that we had to clean up thier trucks. Overall bad experience
PATRICIA E