This was a poor experience. I was at the drop location 5 before 5. Yes they close at 5 but they treated me as an after hour drop. Again Luckily that I had extra time on my contract as they checked me out the following day. That should not be. If I am there before 5 and they close at 5 the location should at least check me in at 5 of that day. They can process the equipment then next day but the checkout time should be the day before. I will not use this drop location again
CONWELL R
Cross Keys Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Oxford, PA 17350
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- 4.0 Average Customer Rating
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At my drop location I was there before 5. It was about 5 till 5 but they treated me as an after hours drop. If I was right up against my return time limit that would have been a problem. If closing time is 5 then people need to receive product till 5.
Conwell RSmall location and limited parking after hours.
Richard BREFUSED to refund my cash deposit, OR accept ANY of the 3 options Uhaul corporate TOLD this location to offer. Receipt Unsigned states I received My cash deposit refund. THIS loc ation seems to have issues with cash deposits. Following up in small claims court.. Have consulted an attorney The truck was returned hours early, and extra gas.
KRISTINA MHave the U-Haul trucks "Backed In" !!! We were told to back vehicle in upon returning it, YET none of the U-Hauls were "backed in"! We had to back it out in heavy work traffic on a BUSY 2-lane highway with no help... this was disappointing. Otherwise, the experience went fairly well.
STEVEN R