If uhaul can buy me lunch id call you guys perfect. But other than that, this location was one of the best ive rented from.philip angelo Y.
Moving Truck Rental in New Westminster, BC at Queensborough Return It
(U-Haul Neighborhood Dealer)
New Westminster, BC V3M5K2
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: 11 am - 4 pm
Special Operating Hours
- 7/1/2021: Closed
- 8/2/2021: Closed
- 9/6/2021: Closed
- 10/11/2021: Closed
- 11/11/2021: Closed
- 12/25/2021: Closed
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in New Westminster, BC V3M5K2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Best U-Haul experience ever! Very easy, on time, polite and helpful staff. Thank you!Anthony D.
For me everything was good.Andre D.
prompt curtious ,,customer service very good,, very cleanShane M.
Excellent customer service experience with this location and the scheduling staffs. Thanks. You guys are awesome!Jason T.
Don't change the pick up location twice before I picked it uo.Paul B.
Provide the type of truck that was reserved at the requested location. Include the extra items booked and paid for on the reservation.Steve S.
This location did not provide an easily accessible key drop box. After searching the property I finally gave up and decided I was best off dropping the key off to them in the morning when there were hopefully staff around. Unfortunately I was extremely ill the following morning and was unable to drop the keys until later in the evening. I then saw that they billed my friends credit card for additional charges due to alleged damages. This is a false claim and I am in the process of trying to appeal the additional charges. Be warned these folks are willing to scam unsuspecting customers using the service.kevin D.
The location we received the keys from the person was very friendly and helpful!Cristopher G.
very pleasedAlexander S.
Great customer service! Thanks!andrew L.
While at site the person assisting me was quite helpful. I did have problems with my rental but it was not this locations issue. Unfortunate, therefore I will not be a return customer. In general, the ability to contact the sites, some customer service and conflict resolution was poor.Mario D.
Excellent service and very smooth rental/return process. Made our move day much less stressful and would highly recommend this location for anyone moving to or from New West.richard Y.
Ordered truck to be at a location 25 km away. Was super unhappy as this wasted over an hour of tome picking up so far sway in traffic. Also was told by operator that The truck was only 3/4 full of fuel but would be reimbursed for extra if I returned with more on the tank than that!! unable to pick up from location that day as operator"s wife at hospital. Form had they picked up 2 hours earlier then I had ordered.Lonnie N.
Good service. No issues whatsoever.Hardeep M.
The worst ever services from uhaul customer care. They made my day miserable with two bookings under my name instead of one and gave one truck on rental to other person under my name. I wasted 1.45 hours in clarifying the things to themSanjeev G.
I requested a truck at 1070 SE Marine Dr. and the day before I was to pick it up I rcvd a text saying to pick up the truck in New Westminster, 409 Boyne St. I spent almost an hour on the phone trying to find out if I could pick up the truck at SE Marine near my home, I couldn't get an answer in the hour that I tried so I went to SE Marine at the 10:00 am p/u time, half an hour line up there to be told I couldn't get the truck there, another 20 minutes to 409 Boyne, no Uhaul sign luckily I saw the one truck sitting there at a recycle depot. Not at all pleased to waist an hour in the morning of my daughters move and an hour on the phone the night before, glad I had my own vehicle, if I had bussed or taxied there I would have been screwed. Very unhappy, non-smoking truck with a full ashtray also. Number one, have the truck where you are supposed to. Number two, have people to answer the phone, Number three, clean the trucks properly. I hope this helps but I think I just waisted another ten minutes sending this message. Hugh RoseHugh R.
There was no signage and the google location was inaccurate. I had to circle around the area for 10-15 minutes, get out and talk to several people to find out where the drop location was. Very confusing, and I was not expecting the drop location to be a bottle depot. The only indication it was a U-Haul store was the presence of one van parked outside.Ted L.
. The staff was helpful and we were quickly on our way and drop off was very smooth. Only 3 star rating because there wasn't a lock on door or any options given to us. We had to drive to a Home Depot to buy one.Philip B.
The manager, excellent and very friendly and kind person, but the uhaul was completly dirty....garbage on the inside and bad smell....Hermes S.
The manager was really helpful, he called me from home while off work the night before to make the pick up morning quicker for me. He also came in early for me by 30 minutes. he answered all my questions...he was great ! The truck itself was not clean. the ashtray was full of cigarette butts and therefore the cab reeked on butts. The driver seat was soaked with water or cleaner of some sort. 30 minutes into my trip my jeans were soaked. I had to stop and change and put a pillow down so I could stay dry.Wally B.
Very good and helpful service I'm going to recommend it to all my friends in the area thank you very much AliDonald R.
Ali was super nice and helpful.Jean-Paul G.
Excellent service, would definitely come back or recommend.Heather R.