Terrific service all around, van in great shape. I refilled gas tank, over what I was supposed to refill, would have been nice to get credited. BUT otherwise terrific all around and convenient to where I liveRobert V.
Shell Gas Station
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in New York City, NY 10027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I'm not satisfied with the service! I was even accused of not returning rental on the sameday! Thank God I had pictures! This location needs better management and service! Never renting from this location again!Jeanette R.
Owner is super friendly. And it was his birthday too!Kevin J.
Excelente customer serviceJuan H.
1) Your website and system for getting the car using cellphone are atrocious, completely unworkable. Even with my communicating multiple times over a week by email eith customer service, they didn't work. It would be worth finding another rental service due to that alone. 2) your listing of the hours of the location is inaccurate 3) what's the point of a supposed phone system when you have to go to the person at the counter to sign documents, show the credit card you used yo book the rental, and pick up keys? You have just added layers of complexity, beaurocracy, and delay.Harold R.