I really like your customer service
Moving Truck Rental in New York City, NY at 1st Ave 117th St Shell Auto Service
Moving to or from New York City, NY 10035? Get FREE truck rental rate quotes at 1st Ave 117th St Shell Auto Service.
Get FREE moving truck, pickup truck and cargo van rental quotes at 1st Ave 117th St Shell Auto Service
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New York City, NY.
Cargo vans and pickup truck rentals in New York City, NY
U-Haul cargo van rentals and pickup trucks in New York City, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New York City, NY 10035. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
There was no drop box so I had to bring the key inside.
Awful awful experience from start to finish. Waited an hour and a half for them to get me the keys. Only to be charged double the price.
As a rule of thumb, the serivce was probably decent due to my reservation being on an off-peak day and time (Monday morning). I arrived at the location at 9 am as soon as it was opened so that I wouldnt have to wait in line--- the reservations are processed by the mechanic and shop owner so they have no direct relation with UHAUL. Thus, if you have any detailed questions or issues, thayre are short staffed, and not equipped---That being said, they were professional and helpful and the truck was tidy and clean--- However, during these COVID and heightened pandemic times, I had to ask for some disinfectant to clean surfaces myself. PPE could be improved as health safety precaution.
Unacceptable refusal to service my pick up because the cashier in that day was not properly trained on how to use the UHaul system. Spent 2.5 hours in this gas station before I could get the keys to my already assigned UHaul van, PLUS I was told I could no longer take the van one-way so I would have to PAY MORE to drive the van back into the city and return it after my move! See details below: I made a reservation to pick up a UHaul from Jersey City 3 weeks prior to desired date. I then had to switch to this East Harlem location the night before I was set to pick up my U-Haul because U-Haul had switched my chosen Jersey City pick-up location to Montville, NJ the day before and Montville was far and inaccessible for me. I arrived at this 1st ave 117th st. location for a 9 am pick up on a Sunday, where I used the UHaul app to get my assigned van, which was in the lot. But when I went into the gas station to pick up the key I was promptly told that I could not access my van that day because the person who normally works the U-Haul system wasn't in. After giving the computer system a quick try, the cashier who was in told me 'the system is not working' and refused any access to my van. He sent me to another UHaul location, but since all vans/trucks in the city were already reserved on this busy Sunday, there was nothing any other UHaul could do for me. I returned to this location an hour later to insist access to my van, at which point the cashier finally called the manager to come into the store. I took the manager an hour to arrive, during which 4 UHaul customers were waiting, one of which successfully got their van by finally getting a UHaul rep on the phone after being on hold for 45 mins and having that rep walk the cashier through the process. The rest of us weren't able to get reps on the phone, and we had to wait for the manager to arrive at 11:30. We had arrived for 9 am pick up! Delayed our entire move and made the day extremely stressful.
Excessive waiting time despite use of mobile check-in. Not all equipment ordered was available with the vehicle.
Great service !!!!
The mileage was not displayed on the dashboard. I had an odd check in. The workers checked the gas tank and said it's fine. Then I was charged an exorbitant amount for gas & miles that I did not drive. How is going from harlem to greenpoint brooklyn and back to harlem, 50 miles??!!!? The kicker is because the mileage would not display on the dashboard. Unethical!
Reserved my vehicle through mobile site for 12pm pick up. Arrived at 11:55 because associate at the counter did not know how to work computer it took 40 minutes to get vehicle. When I finally got vehicle the cabin was dusty and dirty and check engine light was on in vehicle.
Keep up the good work
When I arrived and tried to get my van, they said their system was down and I should go somewhere to rent a vehicle. I had checked the other nearby locations the previous day, and they were scheduled to be closed, because it was Sunday (I also tried to call and received no answer). When I tried to check the van out using my phone, the people wouldn't give me the wifi code, so I couldn't get online. Finally an employee let me borrow his phone to check out the equipment, (a suggestion form the national UHaul customer service rep). when I returned it, they checked the odometer and gas level, but never did anything to actually check the equipment in. When I got home I called national UHaul customer service, and they still had the equipment with status "OUT/not returned on time", even though I had returned it over an hour before, ON TIME.
everything went well better then expected
The staff was very helpful and made the whole process very fast and easy. I highly recommend this location.
Overcharged, no one helps. Scam
You switched my pickup location the day before. This sucked because I didn't realize until I arrived at my original preferred location so I had to get an uber to take me to actual location. Very disappointing.
Location is a very busy gas station. Lots of customers in and out and only 1 cashier working. When he wasn't ringing up sales the transaction was smooth.
They changed $75 extra for something I didn't agree, and charged me 3 days instead of 2 days witch I used. Very bad service
The truck had tons of water leaking from the inside. On the passenger side the bottom on the seat was a storage area that have tons of Bubbles & water. Some of the furniture I was bringing over to my place and UNFORTUNATELY, some of it ended up being wet due to the truck having water inside. This is my second time using U-Haul I look forward to renting with U-Haul in the future, I would not be pleased to run into this situation again. Thank you
This was the second pickup location BECAUSE UHAUL SCREWED UP AND DIDN'T HAVE THE TRUCK WHERE I RESERVED IT.
First be on time. Second have the equipment requested by the customer. Wash the trucks. Don't charge the customer for something they didn't receive.i.e. Mat charge of $1.00. Didn't receive the mat and was told this would not be charged.The Manager is not customer sensitive. My mistake was going to this location.There are not friendly.
I did not receive the dolly I ordered otherwise everything was as I expected.
I rented a 9' foot van. It was fine, although the back was a little dirty. Not too bad, but noticeable. The cashier at the service station handled the rental. He was nice, but it took a while for him to enter the information, even though I had made the reservation on-line. Handling the other customers at the store was part of the issue. It would be better if I did not have to be there that long. I wanted to rent a small hand truck, but the was not one there. Only a large one, which was too big for my needs. They had one dolly, which I rented. I would have purchased some boxes, but there were none in stock. This location is fine for just renting a truck, but not as good if you need supplies too.
My preferred locations was switched to another place for my requested 5:30 pick up. However, this place closed at 4:00pm. So, not sure how this happened? I had to go through some hops and stress to get this truck after explaining that this was a confirmed reservation. The guy basically told me that today was my lucky day because he was just leaving for the day...
I reserved for PU at the W. 24 St. but the vehicle was not available there so I had to go to the E. 117 St. location. I confirmed the W. 24 St. PU several times prior to PU.
The van smelled horrible. I was charged for furniture dolly and pad they didn't have on property in the final total. They also refused to take our car back even though we were told to bring it there and also had a parking spot. Rude customer service