I reserved the uhaul at one location for 8 am and they weren't open so I had to go to another location. Once I was in the uhaul, the windshield wipers weren't working so they had to bring it into the service bay to fix it. Terrible experience.Russell F.
1st Ave 117th St Shell Auto Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in New York City, NY 10035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Arrived at facility: 1)computers were down,waited 30min 2) truck was extremely dirty in back. No other trucks available. Waited for it to be clean 3) fuel tank on â€œEâ€ employee says â€œno problem just bring it back on Eâ€ 4) drove 17.6 miles, put $20 of gas . On receipt, was stil charged for additional fuel. I have photos for all please contact me and reimburse me.micael dion R.
Not quite as good as UHaul super-centers I've been to but still very good and amazingly convenient for Manhattan residents. Excellent rental experience overall. Thanks.John H.
I couldn't inspect the vehicle because it was so tightly parked. Getting the equipment was difficult also because i had to leave the truck to go inside and get it. Customer service wasn't great inside, not overly friendly, he gave me the wrong Dolly. I am also extremely upset that i was charged over $100 more than the quoted amount, when the truck was returned within 24 hours with the exact same amount of gasChristine E.
Truck was very dirty where passengers sit. No one really wanted to help. I wasn't given the equipment I asked for but was charged. The truck had problem safety features for the equipment I never received that should have held them in place but would not be able - if I received the equipment. I haven't seen a reduction to my bill yet but was promised a reduction for materials I paid for but didn't receive.Alicia R.