Keep up the good job excellent
BARBARA J
Goodfriend Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had completed the check-in the night before and even stopped in that evening to meet the guy that worked there and to confirm I would see him at 8am sharp when they opened. I got there at 7:50am and he was outside cleaning and sweeping the sidewalk. Not in any rush so I started picking up trash to get him done so I could grab my van at 8am sharp. When he finally got into the store and pulled up my reservation - he said that my checkin was incomplete - I had to re-enter 40% of what I had already done the night before. He then asked me to grab the blankets that I had requested and then went out to the van to retrieve it. It had moving dolleys and debris in it from the prior evening so I removed them before he then did a quick job of cleaning the van with a leaf blower (not very well I might add)... and then I departed at about 8:17am. The reason for my low rating was I was told all of these things would be done before I arrived as I needed a quick departure and it led to a very dissappointing rental. I drove a total of 12 miles and I had to add $12.60 of gas (amost 4 gallons) to bring it back to just above the level I departed with. So the van was getting 3 miles to a gallon... not a very efficient mode of transportation. Overall a really bad experience.
Tommy Tthis location for uhaul was great. very convenient and the guy behind the desk was very quick to process us and out the door we went. much appreciated.
DONALD WTo make sure it clean for the next person
SHIRLEY SCustomer service was excellent. He was very patient with me and helpful . Recommend renting your trucks here.
KANESHA E