Easy to get the van and easy to return. Agent was friendly, clearly explained everything. But they charged me cleaning fee, if I hadnt checked my bill in detail, I wouldnt have know. A sneaky way to get money off customers I guess! HAving experienced this type of con before in similar companies, I took detailed photos before and after. the van bed was a little muddy and I didnt add any , so showed the proof to customer service by calling them and had to refund it. Its just a hassle. just improve your process Uhaull!
Udhaykumar T
Goodfriend Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The guy that worked there was very helpful and great.
cheryl bYour 124th Street location in Manhattan was convenient & a pleasure to use due to the help/guidance of Matt the manager.
Michael PHelpful staff. Pickup and drop off was seamless.
Anthony BI was charged for a refuel and a cleaning service even though I refueled the van, and never made a mess upon returning it.
Jericho T