Upon drop off the attendant repeatedly asked me to put myself into a dangerous situation involving traffic because they did not want to have to work, to which I refused. I pulled into a safe place, Then they asked that I unhook the trailer we rented that I never even hooked up to begin with. If was a little old lady what would they have done? They would've had to unhook it themselves. So why ask me to do it? Worst drop off experience ever.
Hilary E
Glasgow Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The guy delayed my trip by 5 days called to have a manager reach out they never reached out. This has been the worse customer service I’ve ever experienced.
Janet EQuick check in and the equipment was ready to go.
Scott SSeamless experience. I will definitely rent from them again. The truck was clean and well-maintained. The additional moving equipment I added was available, and the one item that wasn’t was replaced with a substitute item and extra moving pads. The pads were clean, and well worth the price to protect my items during transport. As an aside the Movers “Keep-It Moving” that I arranged through U-Haul were also 5 star. Arrived on time, worked non-stop, handled items carefully and got the entire move done very quickly and efficiently. I would definitely recommend them and using professional moving help to assist with heavy or difficult moves. All in all a top-tier experience with this location and rhe Movers contracted through U-Haul.
Lesley SNothing, you did a fine job
Clinton D