Moving to or from Newark, DE 19713? Get FREE truck rental rate quotes at Route 72 Exxon.
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Newark, DE.
U-Haul cargo van rentals and pickup trucks in Newark, DE are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Newark, DE 19713. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
I had to use this location because my confirmed location in Elkton ,Md. was closed at my arrival,at 1:00P,M, I was forced to pay $50 extra because of the mileage charge to use a location 15 miles away, I'll never use Uhaul again-and never should anyone who reads this
The service clerk Lou was ABSOLUTELY AMAZING! He said that wasn't his usual store location he worked at but he definitely managed it like a PRO! SUPERB CUSTOMER SERVICE, EXPERIENCE AND KNOWLEDGEABLE! He went above & beyond. ThankU for your patience, I was stressed.
Van was dirty and has cigarettes. Old water bottles and got charged more miles then I used it and call customer service and they hang the phone twice was unable to fix my problems. F-
The attendant at pick up time (who I believe is the owner) and a customer were not wearing masks during the pandemic of December 2020. I reserved a 15' truck and there were no 15' trucks available. I had to rent a smaller truck and make 2 trips. The truck's check engine light was on the whole time. The drivers side door was damaged and not not close properly. I got the job done with the truck and was happy to have a truck but this will be remembered as a failure. How can you not have the truck I reserved? I shouldn't even have to suggest having the right size truck that was reserved actually reserved as an improvement. Also following health guidelines that don;t put my life and my family members in danger by not wearing a mask during the pandemic could be an improvement. The location is close to my house and very convenient.
fantastic experience of renting and returning uhaul from this location
An email was sent to customer service based upon our experience
Excellent customer service
Head light out.
Great Customer Service / Knowledgeable Staff
I was overcharged. I didn't realize it until I got home.
Manager was excellent
When I booked online, there was a 20 ft truck available at this location, so I booked it, but when I went there was only 15 ft truck. Since I had no other option, I had to take it and had to do multiple trips to move my stuff and I had asked the Exxon owner to give an extension for few hours due to this. He said he will give but when I returned 5 hours later than the schedule drop of time, he charged me for an entire day. I strongly recommend not going to this place for U-Haul rental as they show wrong availibitliy online to only charge several dollars extra for a smaller truck.
It's a good idea to have it at a gas station
I have rented Uhauls in other states and had no issues other than moving locations of pickup or drop off. However in Delaware I went to my changed pickup location in Wilmington DE and there were 0 available trucks. I reserved a 15 foot truck 4 weeks in advance and after 25 minutes on the phone nobody could tell me why there were zero 10ft, 15ft, or 20ft trucks in a 50 mile radius when my reservation had been confirmed less than 24 hours earlier. The Newark branch did not answer the 1-800 number therefore I was speaking with representatives in Baltimore who continued to attempt to transfer me to a DE rep. This was unacceptable and only by the kindness of the owner of the station above we got a van for the day which required two trips out of state and back. I will never be using UHaul again if it can be avoided at any cost.
Uhaul has some bugs in the van. Cleaning after the use will definitely help.
No pads available. Told me to got to another location for them. At least got a refund. Truck was dirty both in the cab and in the back.
Where do I begin? Don't call people the day before their move and tell them you have no equipment for them and offer ZERO solutions to this problem. This is especially poor practice when there was available equipment as I obviously rented a truck. No dollys or furniture pads were available.
Pick up location was changed but not relayed to me Website was horrible
Online easy. Vendors polite. No problems. Nice relatively new van. Great
I rented a 9' cargo van. No sign whatsoever that any effort was made to clean or sanitize the vehicle at all. The cargo area was filthy, I swept it out when I got home, but it was recently used by someone with muddy feet and there were remnants of dirt all over the floor. The dashboard area was even more dirty... i can't describe how dirty it was, only that I got out my trusty Lysol and wiped down the cup holders, steering wheel and other touch points. In these days of Covid-19, how is it that your company doesn't insist that it's dealers adhere to basic cleanliness standards. I will never rent a UHaul vehicle again.
The cab was a little dirty and the bed wasn't swept but overall it was fine. The guy was very nice and easy to deal with.
Staff was short handed at the time. The truck was very dirty, mud and dirt on the floor. Cabin dusty and windows dirty. Attendant was polite.
I reserved the uhaul truck and dolly online. When I arrived to pick up the truck there was no dolly. When I asked the rep at the counter about the dolly his response was he didn't know why it was available on the website because they do not have dollys available. The extra fee for the dolly was returned. Upon getting in the truck, the cabin had trash on the floor from the previous user. I returned the truck to the same location. 10 days later my account was charged 4 different transactions for 4 different amounts. I contacted customer service and she notified me that there was a balance due of $32.24 and the system automatically does that to see how much money could be charged. Not sure what that even means but sounds shady. I let the rep know that I was unaware of a balance as I dropped the uhaul off and placed the keys in a box so I did not speak to a rep. I really wish uhaul reached out via phone to let me know of this. Receiving a call of possible fraud from my bank is pretty unsettling. Also charging for amounts other than what is due is fraud in my eyes.
I had a reservation for a truck with another company (not to point fingers but its for people on a Budget...) when I showed up to pick up the truck they informed me that they had no trucks available. This was 45 minutes prior to when professional movers were scheduled to show up to my house. In a panic, I called this uhaul location. At Uhaul I was treated with a lot of kindness, very quick and efficient service, and they had the right size truck available immediately. The agent even expressed concern about me moving houses despite being very visibly 8 months pregnant. I assured him the movers would do all the work (which they did) but I really appreciated the concern. I hadn't gone with Uhaul initially because I found the website a little difficult to navigate but interacting with an agent via phone and in person was really great, so I regret even going with the other company in the first place. 5 stars, 10/10 customer service, when I move again I will only consider Uhaul
My contract could not be found in a system. I spent more time while search was going on, and got different vehicle
