U-Haul in generally absolutely terrible. The pick up location was changed on me twice to locations 30 more mins out of my way then had to change the size of the truck to to be accommodated for pick up locations. None of this is posted on the website or told to you when making the booking and choosing your pick up and drop off location. If they can change it why let us pick. Then the drop off location was picked online was never called or told it changed until final receipt and I was charged money for “wrongful drop off location” like what! I will never you U-Haul ever again.
Trisha R
Hometown Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, OH 43055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.5 Average Customer Rating
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Using the mobile app was complicated. The lock was broke from where I had to pick up and return the key
KIMBERLY K