Drop off was changed to 30 miles from my house, no hours posted on the location and Noone was there at 10 am when I was told to drop it off. Sid shows up on his time and wasn't the most pleasant. Wanted my help to unhook the trailer.
LAURA O
Scott Rodes Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newland, NC 28657
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location is easy to find and appearance is good but not a full service place so no UHaul secondary products were available for purchase. Also, the location did not have someone present who knew how to deliver a vehicle. A mechanic helped me and was honest and earnest - he did his best. The truck cab was dirty (trash, cigarette smell and ashes) and air pressure in tires was low 65 vs 80 psi. I received no paperwork but the truck was delivered and the vehicle worked great. The biggest problem was that the truck delivered did not match the truck that was on the contract (which I did not have - see above) so the return was confusing. Ultimately, UHaul corporate got me in touch with the regional manager who made things right. Also, the store UHaul manager called me and was very helpful and pleasant. Even though my experience was not great the people were helpful and pleasant and equipment great. I believe my experience was probably not the norm so would recommend this location.
William GSid was great to work with and the truck was properly maintained. I would recommend this location to a family or friend.
Laura DVery tight parking area
Woodson HThe owner is rude and the first piece of equipment was faulty. We made him give us a different one.
Cindy M