You charged me $30 for two days of insurance coverage, which I specifically declined when I made my online reservation. When I called the dealer to complain, he told me there was nothing he could do, and he told me to call U-Haul. So I did, and the person told me I had to "call the dealer." I am submitting a dispute to American Express, and I won't be giving U-Haul any cred to my friends.
TIMOTHY B
Pakmail US805
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newnan, GA 30265
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Customer Reviews
- 4.0 Average Customer Rating
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Communication is the key no one explain the process and the company don't do discount like military or senior citizens plus the cost of milage is high
ASHTON FThey charged me for damage to the truck that was clearly and fully documented upon pick up. They also charged me for $18 in fuel for 1/16 of a tank (that I STILL dispute was different). Then when I got the refund for the bogus damage charges, they did not refund the tax charge on the damage. They have wasted HOURS of my time trying to get this resolved, and still tried to scam me for $17.50.
CHAPPELL WThanks
ELIJAH WTim at Pakmail went above and beyond to make my truck rental experience smooth. There was nothing but professionalism and courteousness from pickup to drop off. Even when I came upon a small issue during pickup, Tim worked diligently to fix the problem. Would definitely recommend for your truck rental needs!
DAVID O