I have raised a ticket on the horrible service. I banged on the door for over 20 minutes. No one answered. Finally someone showed up and looked like they were asleep. After I made a complaint I got a nasty email back saying I wasn’t on time and the person went for lunch? I wasn’t aware UHaul shut down the entire operation for lunch. To top it off I was asked to go behind the counter and process my own transaction. I have not received a final bill yet?
Jordan M
Victoria & Maple Variety
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Niagara Falls, ON L2E4B5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkLoad the vehicle with the supplies requested. At least have more than 1/4 tank as the starting point. Give a consistent U-Haul experience as the other locations.
Gemma Awhen i rented and picked up truck i was told .19 cents per km/mile in canada . i paid a 211 deposit for a local move then upon returning truck store was closed i called uhaul they contacted owners the owners did call me met at store they told me i owed an additional 160.00 but my reciept shows they refunded me 106 they gave me 0 dollars back not impressed also was charged for coverage never agreed to that
Tammy SThe only issue was the site did not have the appliance dolly that we signed up for.
Joseph N