My problem is the truck that was 5 miles from my location that I reserved...I was not told it was unavailable...I went to pick it up and want until I got there I was told the key was unavailable. I had to drive 30 minutes out of the way, 3 hours later, which costed me more money than I could afford in gas for both the truck and my vehicle.. Also costed me an hour moving time. It's bullshit and I'm not happy.
Carrie N
Barbaras Then & Now
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nicholls, GA 31554
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped off after hours so yes to was personal helpfull was the only choice
VIRGIL HI assume we should have known we could just drop off the trailer but I got out to ask and had to initiate conversation. Would be a little better to say something as an owner.
Andrea HAll good.
JOHN WHad no issues turning in the trailer
TEDDY B