I was met with friendly and courteous service. Very happy with the experience.
BRENDAN M
Southside Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Niles, MI 49120
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck was cleared of snow, warmed up and ready to go when I arrived. Pete was great at going over things and Missy handled the paperwork like a pro!
LAWRENCE LThanks to Pete and his team for making this rental experience easy!
TRICIA SI will NEVERRRRRRRRR in my life use your company for anything again! Nobody knows what they're doing they just transfer you to other people over and over again until someone is just smart enough to figure it out. I scheduled for to pick up the truck using the app, which should have been a easy 2 minute situation. Two HOURS later. 20 more dollars in gas, and a migraine , i had to go to a whole different location and deal with the runaround for another hour before i got the truck. You guys dont coordinate with the pickup locations AT ALL. When I got the truck there wasn't enough air in the tire and the gas tank lid was loose. When I returned the truck the gas station cashier WAS SO RUDE to me. I put gas in the truck but CLEARLY not enough because when they checked it she rolled her eyes at me and called me a liar and told me you guys would charge me $38 for gas even though i put gas in AND only drove like 12 miles. Then when the drop off was complete she literally interrupted me mid sentence and said " were done you can call deal with uhaul" and turned away from me. Not a " thank you" ,no "have a good night" nothing. I deserve to be treated better and you guys lost me as a customer for life. Get it together! I will also be leaving a public review and letting the BBB know how I feel.
Tiffany SThe people there were friendly and efficient, both during pick up and drop off. Would definitely go there again!
TRACY B