The location didn't have the 24 blankets even though it said I ordered them which was then very disruptive for us. Then on top of that I got charged for them.
Jeffrey S
Storage Solutions Nine Mile
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nine Mile Falls, WA 99026
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I have already left my rating for the pick up location, but later realized that I forgot to mention, an item I noticed Under the Moving Truck. After the truck was loaded, I was checking out the tires, ( and they all looked great. ) During this inspection and getting ready to move my wheel chuck, I noticed a diagonal aluminum brace for the stabilization of the plastic bottom skirting was NOT attached to the underside of the truck box floor. [ Note: this could NOT BE SEEN WITHOUT BEING DOWN ON YOUR KNEES ] < I say this, so as Not to reflect on the pick up location, seems like only the maintenance person would have caught this > I thought “ wow, I’m thankful I noticed this! “ It was the one right behind the drivers rear tires. So I then checked the REST of the diagonal braces, the rest were there and secure. Although I noticed that some of them were bent a little. I then noticed that the upper bolt was sheered off, so I found a Bolt in my things and Reattached the top end of the brace to the underside of the floor. 😉 now we are ready to get on the road.
Mark STruck was not cleaned or filled up on pick up but employee was very helpful and noted issues so we did not get charged for them.
Brandi HVery nice location. 10/10
William HVery disappointed with U Haul central office customer service to be sent 15 minutes and 10 miles further away ( that’s an extra gallon of gas as well as time) and when I arrived that site had not been notified to expect me. A phone call and extra time to correct this oversight. Then because I had to drive further I was just below 1/2 on the gas gauge and was charged $13 extra. When I called to discuss this extra charge the person put me on hold and then a female supervisor came on and rather rudely told me my contract does not guarantee the drop off location but does say I must return with half a tank. I then drove to a gas station and added 1.2 gallons for $4.60 and then it was 1/2 tank. Overall took me 40 minutes to return plus extra 30 minutes to drive the extra distance back and forth
Edward R