The gentlemen was very helpful and the truck itself was great. The tow hitch that was given to me was damaged from previous renters, the tow hitch ramp on the right side was given to me broken and was held in place by some kind of fishing wire. I took photos of the damage the night I got it and that saved me from being charged and blamed for that when I dropped it off at the end of my reservation.
Geanene Y
Eagles One Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norfolk, VA 23518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe keys were dropped in a drop box, no human interaction until I called the phone number because the lot looked like an overflow for UHaul trucks. I would use another drop off UHaul place.
JAMES AWhen I found the location to drop off the truck and tow dolly after hours and the place was closed, I didn't know that I was supposed to drop it off in the back so I had to circle the block to park it in the back. When I did locate it, there wasn't a marked parking space for it
Stephanie BIt was very had to find and the guy there couldn’t help me with the moving blanket situation.
James VThe owner was very helpful and kind. The only recommendation I have is to mark the entrance to where the vehicles are returned much more clearly out on the road. Very difficult to navigate.
Karma K