First, when I arrived there was nobody at this location. I had to wait for them (I called uhaul as well). Then when I checked the truck out, I did not receive a paper receipt (printer was out of ink). Prior to returning the vehicle, I filled the tank to the level it was at with fuel. I returned the truck and the key to the shop. Then when I returned home, I looked at the emailed receipt and saw I was charged $15 for 4 gal of fuel. I immediately called and disputed the charge. Luckily I had taken pictures of the dash before and after! Hopefully, the charges for fuel will be refunded as promised.
SHEILA W
S&E Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norman, OK 73072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The gentleman is an actual mechanic, which gave me more confidence about the care of the trucks. He was very pleasant, friendly, professional and helpful. He made the process quick and simple. This was the only in-town location that still had some small trucks available at short notice. I will try to use this location first in the future. The truck itself was well maintained. I could not be happier.
EDWARD DThe return process was easy. The person receiving personal was a mechanic. He was friendly.
SHEILA FVery positive experience. The fee was reasonable, the trailer was in great shape and I enjoyed working with the young man that helped me.
STEVEN CVery friendly knowledgeable service people.
Aleta S