To start, the location was to open at 9:00am and they didn't even show up until 9:07. Myself and another customer were waiting - I expected my vehicle at 9am. When I got the truck, there was no windshield washer and the window was quite dirty. I just had to drive like that. There was also a warning on the dashboard about "low right tire pressure". Why were both of these not corrected before pick-up? I mentioned them to the location when I returned it, but they didn't seem to care (no apology). Aside from that the truck drove fine.
JEFFREY M
6 Eleven Multimart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Bay, ON P1A2E4
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Customer Reviews
- 3.5 Average Customer Rating
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Vehicle was extremly unclean, dog hair on seats, garbage left in vehicle. Location has garbage eveywhere in the parking area, no post trip inspection completed with customer
RICHARD RTrailer had broken wiring, and was 3 inches long, impossible to connect trailer to vehicle for lights
Mark BI had Uhaul call to be sure that the clerk at this location could assist me with unhitching. I was assured they could and had to travel further to get to this location for help. The ENTIRE lot and and drive was a sheet of ice and the clerk not only couldn't/wouldn't assist with unhitching, but he belittled me for not being comfortable in backing up the trailer to park it where he wanted it parked. He left me stranded in the back parking lot. It wasn't until I was approached BY ANOTHER CUSTOMER, who was asked by the clerk to come help me, that we managed to get the trailer unhitched. HORRIBLE HORRIBLE customer service on the part of Uhaul AND this establishment.
SAMANTHA MDrop off was very quick and efficient. The personnel were friendly and helpful.
Joanne R