The employee was friendly and clearly felt badly that we would not be getting money back when told that. He did not come outside and verify the trailer was empty or in good condition. You would think this would be a requirement considering the liability.
Annisa M
6 Eleven Multimart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Bay, ON P1A2E4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Pleasant and helpful staff. Easy transaction.
NORA FIt’s a convenience store location so it is what it is. The staff were friendly and efficient.
MATTHEW R- help the customer hook on to the trailer. - it is VERY expensive for what I wanted to do.
JACQUELINE MHere's a strong and clear review you can post about your U-Haul experience: Unfair and Dishonest. I had a disappointing experience with U-Haul regarding their fuel policy. When I picked up the vehicle, I took a **photo of the fuel level** as proof. I returned it with the same amount of fuel, yet I was still charged for refueling. They claimed I should have reported the fuel level before leaving, but this was never communicated to me,They marked the fuel level on a printed paper but never mentioned that I needed to manually compare it. This feels like a dishonest way to overcharge customer despite having clear evidence. This experience was frustrating, and I urge future customers to document everything and demand confirmation from staff before leaving the lot. U-Haul needs to improve its transparency and fairness in handling such issues. Expecting Reimbursement from U-haul
NITHIN K