The trailer we rented had safety issues and should not have been rented out. The tail lights did not work and two tires were almost bald and the trailer caused vibrations in the towing vehicle, while being towed.
Pauline G
6 Eleven Multimart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Bay, ON P1A2E4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Kindly improve on your customer Representative and lots of hidden charges.
ranti aVery professional and friendly staff to help make the experience a breeze.
Robert RI am appalled and will be contacting head office to complain So Disgusting, and they even had the Gaul to charge me I have photos
Melissa CIn general, the truck did the job. However, here are the 2 main issues we had: 1. The truck’s fan and AC: both were not working. It was a hot day, so no comfortable at all in the truck. 2. 24/7 key pick-up: we took the 24/7 key pick-up service. Basically, the truck key should have been in a lock box secured to the back of the truck. This service allows us to have access to the truck outside of the store’s business hours. My pick-up time was set for 8 AM on Saturday. When I got there, there was no lock box to be found. I had done the check-in process online, had the truck number, box number and code. I had no choice but to have to wait 1 hours outside (I had been dropped off) the store until it opened. They had the key inside, and I had a difficult time understanding their explanation to why the lock box had not been put on the truck prior to my 8 AM reservation. They mentioned that they do not offer the 24/7service, despite that the opposite was indicated on the website for their location.
Joel M