Worst Experience with U-Haul, should of used Penske!
Jon K.
Energy Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Charleston, SC 29406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The location was a gas station. The only employee seemed unaware of the Uhaul rental process and had to make several phone calls before he handed me the keys and said "ok." I was not asked to show a drivers license, a credit card, nor did I receive a copy of a contract. He did not check the truck with me to see that there was equipment in the truck (which I didn't need). Upon return of the truck two days later a different employee checked the mileage only and didn't open the truck to see if the equipment was there or that the truck was clean.
Joanne H.I was overcharged and they didn't close out my ticket until almost over the 24 hours time. I rented the truck 10-20-23 @ 3:30 pm and turned it in 10-21-23 @ 8:30 am. I only drove 16 miles total and they charged me $35 for gas when I returned it as I rented it. Also I didn't ask for the safe drive insurance and they added that as well. I recommend that no one rent a U-haul truck from them.
Quinton B.It took 3 days after me turning in the key for drop off for the rental to be closed out.
Perry A.Unclear about pricing. Charged $30 over what I was told and given the wrong UHaul. Not sure if their mileage rate was correct because of this.
Ethan R.