Worst Experience with U-Haul, should of used Penske!Jon K.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in North Charleston, SC 29406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.5 Average Customer Rating
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The location was a gas station. The only employee seemed unaware of the Uhaul rental process and had to make several phone calls before he handed me the keys and said "ok." I was not asked to show a drivers license, a credit card, nor did I receive a copy of a contract. He did not check the truck with me to see that there was equipment in the truck (which I didn't need). Upon return of the truck two days later a different employee checked the mileage only and didn't open the truck to see if the equipment was there or that the truck was clean.Joanne H.
I was overcharged and they didn't close out my ticket until almost over the 24 hours time. I rented the truck 10-20-23 @ 3:30 pm and turned it in 10-21-23 @ 8:30 am. I only drove 16 miles total and they charged me $35 for gas when I returned it as I rented it. Also I didn't ask for the safe drive insurance and they added that as well. I recommend that no one rent a U-haul truck from them.Quinton B.
It took 3 days after me turning in the key for drop off for the rental to be closed out.Perry A.
Unclear about pricing. Charged $30 over what I was told and given the wrong UHaul. Not sure if their mileage rate was correct because of this.Ethan R.