The door was closed and the man inside the office was grumpy
Jesus M
Costless Car Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Hollywood, CA 91601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I made an appointment for 10am. I get there and no one was there to help me so I was sent to a new location via U-haul customer support. I get to the new location just to be told I don’t have a reservation and was getting charged more than was recently stated. I called U-haul support again and through the phone they honored my original price and mileage. The check engine light was on. I get to the drop offf location and they say I can’t drop off here and then again sent somewhere else. Not to mention I had people waiting to help me load the U-haul that had to wait almost 2 hours because no one was there to help me for my 10am appointment. I should not be charged for anything else. Very overwhelming and awful communication between U-haul employees. Not recommending anyone
Laurynn BTruck was not checked in until 1 day later. Poor service and unattended.
Long YThe guy working there is fraud, liar, thief. I’ll never use this place.
Yosuke KI reserved a 15’ truck at a different location. U-Haul called the day before to tell me they had changed my pickup location because the original location did not have a 15’ truck. They also changed the time because of the hours of the new location. When I arrived, they did not have the 15’ truck. They offered me a 26’ truck. The right mirror on the 26’ truck was broken and could not be adjusted precisely.
Gina G