The app is not user friendly. If a customer walks into the facility and reserve a truck, why does the app ask for all the same information i.e. drivers license front/back, and then it doesn't work properly. Once the customer signs on to the app it should have a pick up icon visible. In addition, the app doesn't tell the customer that they have to add an order. I thought I had already done that when I was in the office reserving the truck with the representative. Anyway, change your app so that the drivers license and reservation show up on the app when the custo.er logs on.
Keith H
StorageOne Rentals Craig
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Las Vegas, NV 89031
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Would definitely recommend this location to all my family and friends! We got excellent customer service and everything was smooth. A big shout out to Donna and Sherri best customer service ever!! Thanks to their positive attitudes what I thought was going to be a hard day turned out to be peaceful and very productive.
Jackie SCustomer service is outstanding
Dennis FThe people we’re very helpful answer all my questions and concerns will recommend to everyone
Liza FAll good
Luis C