I appreciated the help getting the trailer parked and dropped off.
Jeff P
Express Auto & Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Logan, UT 84341
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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U-Haul’s computer system was down for hours. This location wouldn’t let me rent a trailer. As a solution, I suggested that I provide all my information and credit card data, and to log it in when the system was back on line, but they plainly refused. This is extreme poor service and inexcusable. From 1945 to the early 1960s, U-Haul operated effectively with zero computers. Rental tracking was entirely done through paper-based systems and telephone communications. I would highly recommend that U-Haul reimplement those early systems, on an emergency basis, to be able to continue to service their customers whenever their computers go down. This is not rocket science, it’s plain common sense, a willingness to keep the show on the road and service their customers. Whomever is in charge of their computer systems ought to be terminated and replaced with someone with enough brains to have multiple backup systems in place so that this situation never ever happens again. The founders of U-Haul would be rolling in their graves if they knew that current management ALLOWED their entire business to be completely shut down, due to a computer failure, without having a workable paper-based backup plan. I lost almost an entire day’s worth of work and income due this utter incompetence.
Dimitri VCheck engine light was on but when we questioned it, the guy seemed unconcerned.
Jennifer Ma little far to go but not bad!
Martha JThe cab could have used a wipe down and vacuum. It wasn't filthy, just a bit dusty. Other than that it was great.
Eric H