My original quote was without insurance but he added it without telling me. He removed it. He attached the transporter chain to my car axle even though I told him that its dangerous and will damage my car. I got charged for the transporter twice. The 1st time when I picked it up and paid in full and then again the next day. I called him and he told me to look at my receipt and gave me no help. He did not secure my car properly so 4 hrs into my drive my car started falling off the transporter. My car partially fell off the front of the transporter and damaged my bumper. When I arrived in PA U-Haul advised that it was so bad that they couldn't even remove my car off of the transporter without the entire bumper being ripped off. It took almost 2 hours and we had to scissor jack the side of my car up and placed two by fours under my front tires just to lift the car enough to remove it off of the vehicle. so now my car's bumper and the inside of it has suffered significant damage due to this man in Miami's negligence.
Angela R
Montcane Finance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Miami Beach, FL 33169
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service and quick and friendly check out process.
Patricia GExcelente
Junior AEl señor es excelente, maravilloso, atención impecable al cliente
Georges BThis was my first time renting a U-Haul the agent was very friendly and patient with me, Guiding me through the uhaul process From renting to returning they made my experience easy. I really appreciate their staff.
AMOS G