The moving help recommended by UHaul never showed up. My debit card was billed $195.95 and it sounds like it could take 3-7 business days to get it back. Here and There Moving is there name . Services were never rendered.Wayne B.
Moving Truck Rental in Northglenn, CO at Y Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Northglenn, CO 80233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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the Uhaul return would not work. It kept saying it could not find my location(to make sure i was returning the truck to the correct place) and kept saying i had to let safari have access but i did and have photos showing i followed the instructions. I tried to return it via mobile for an hour almost and still it wouldn't work. Uhaul charges extra for not returning it properly but if their app isn't working correctly, it seems unfair to be charged. I took photos of the truck and mileage and even screen shots proving i followed instructions.Emily K.
Quick & fast process. He let me know they close at 8 and gave me plenty of time to move out comfortably! Made the return process just as simple & quick. Would 100% rent again! Thank you!Giovani C.
Clean out the back of the trailer before renting it out. Have someone available to help back up to the trailer. Put the trailer in a more accessible location especially when someone calls and gives a heads up they are on their way to pick it up.John C.
Once again the truck reserved over a week prior was not available at the reserved time. This affected the help we had set up and some could not adjust their schedule accordingly. So we lost half of our moving help. Of course the attitude of Uhaul that goes with it is that it's not our fault and there is nothing we can do about it and that is absolutely bull. in cases like that a person that has a reservation and is inconvenienced should be compensated in some manner but Uhaul's attitude is to bad. Awful service and I will look elsewhere in the future.Mark S.
Service was great. Suspension and tires on that trailer were a little sketchy. May be time for a big service or the scrap yard.Timothy N.
Location is at a convenience store/has station. The normal cashier was the U-haul attendant as well, so their time is split between the store customers and the U-haul customers. I had to wait a bit during the pickup process, but was not inconvenienced. Just something for others to know. Have a bit of patience and all is well. They were very friendly and easy to deal with. I would rent there again.Bruce O.
The service was good but the vehicle was filthy.Jennifer F.
The door had grease like dirt all over the inside. When I started loading it it was apparent one of the tires was flat.michael T.
Just keep doing what you're doingPatsy C.
I had a reservation for golden Colorado and was told by your customer service that you won't have my trailer as promised. I had to drive an hour further in the snow to get the only trail in the Denver area according to your customer service. This happened to me a few ago with a 26 foot truck. I'm done with your company. Not having trucks or trailers as promised is a major disaster when movingGregg S.
The only issue was the inside of the truck was dirty, but other than that it all worked out well. Thank youRocio R.
This location is a gas station, I drove the truck 15 miles put $8.00 in gas in it, in which 4 miles came after learning the rental location didn't have gas themselves. They charged me for gas and filling up this truck after I already put the gas level higher then it already was when I received it. They didn't perform an initial truck inspection to know exactly where the gas level was and I was charged an excessive amount by this location. Please look into refunding my gas charge as they did not hold to the agreement and over charged me for gas that wasn't used.Nicholas S.
Thank you so much! Very easy, quick and efficient process. Also love that the gas station is right there so I was able to fill up the truck when I was done. Highly recommend this Uhaul location. Best experience.LORENA P.
Great serviceRobert S.
The mirrors were broken. They couldn't be adjusted without tools. There was trash in the cab. And the gas station was below par.Angela D.
We had scheduled our U-Haul through your national customer service rep. We received a phone call a few days before we were supposed to pick up the U-Haul and we were told one was not available save one, in Delta, CO which was 4 hours away. Finding that hard to believe I called the Brighton location and they found plenty of trailers at the Northglenn location. Im not too sure what is going on with the national office but it should be looked int.JOHN R.
A tire blew out was not what I needed at 2:00 in the morning. It was a worn out tire when it was rented....this could have caused an accident. The overall effort to recover and get going again was pretty good.Steven F.
Put a ramp on all you trucks. So no one else rolls there ankle and has to be out of work for 3 weeksderek P.
I didn't get furniture pads that I had requested and paid $10 for.Melissa E.
This location doesn't have furniture dollys as advertised or trucks with ramps or locks. It is in a seedy gas station with a rude associate. I am actively telling people to avoid renting from Uhaul after this terrible experience.Simone P.
A good rince off of the vehicle and sanitize of the most touched areas, would be a nice touch.Jessica C.
double check charges and read fine print carefullyRobin L.