Was a great experience. Easy pickup and drop off.
PAUL G
Norwood Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Norwood, NJ 07648
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great experience
FAWAZ SI was picking up and dropping off outside normal business hours, and had problems with the U-Haul App, on both ends of the reservation. I had to call the help line and have an assistant walk me through alternative solutions. The pick-up required signing-out and then back in, as well as the agent doing things on her end of the system. For the return, the app was not responding at all, which required me to call and then go through a process through my internet browser. I will not be using the self check-in option in the future, nor anything that relies on the app. I will tell friends and colleagues how troublesome and buggy this option was for me. So if I need a U-Haul reservation in the future, I will go to one that opens sooner (not 9am) and closes later to get equipment. You guys really need to get your act together with the app. All told, the problems added 30-45 minutes onto my day, which is not something I have to spare most days.
Jeremy LI say no on the "helpful" because I returned the truck after hours, so I was completely on my own. I have one issue, however, I returned the truck back with 3/8 of a tank more gas than I took it out with, yet, was not credited in any way for this overage. Seems a bit one way in nature.
RICHARD Sgirl that helped us was very nice and very professional.
PHILIP G