When I reserved the truck, I reserved for a 930 pickup at another location. It was changed to this location which had the 26' foot truck on hand. I get there at 930 and the place didnt open until 1000, the only person working there didnt show up u til 1020 so I wasted an hour just waiting to get the vehicle. When I returned at 1:50, the same thing, he had a note saying he'd be back at 2pm. He finally showed up at almost 2:20. This was not the experience I expected at all and wpuld not recommend this location.
Ryan L
Smart Wash LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Creek, WI 53154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Because we rent trucks so infrequently, it's preferred to interact with actual, living human being. Doing the process on line was tedious and time consuming. If we can't walk up to a counter next time, we'll look for a different company. The truck was clean but it drove like the tires were square. It was the bumpiest drive ever. All our belongings arrived in tact, though a a few nuts came off some screws. Get some round tires, or shocks or springs on that vehicle. Overall, a SUPER-disappointing experience.
Richard SRented 2 trucks on 2 different days in a week. Both were super clean, well maintained and the mobile pick up and drop off was very convenient and easy! I Recommend to rent from this location. 5 Stars.
Jonathan SVERY GOOD
MOJU SThis rating is only for the gentleman at Smart Wash who helped me not U-Haul, thank goodness he opened early! I would never recommend U-Haul after having to deal with their incompetence. Original pickup was 730am, didn’t get a truck until 923am and yes I had a reservation.
KIMBERLY W