The truck was originally reserved from a location in Waukesha, Wisconsin. I had to delay my moving plans to go to Oak Creek (a fair distance) to get the equipment and was offered nothing for the inconvenience. The employees were kind and did their jobs, but that is a lot to ask of a customer who is holding a reservation and is on a schedule. The lack of equipment may not be the fault of this location (someone has to be responsible), but a discount should have been offered.
Chris M
Smart Wash LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Creek, WI 53154
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- 4.5 Average Customer Rating
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How U-Haul Reviews Workeasy drop off
cynthia aExcellent customer service. Very flexible.
Gurpreet SVery friendly and helpful. Thank you!
ANTHONY OPersonnel was not very engaging. Did his job OK
Kurtis D