Fast quick service. I was in and out in just a few minutes.
WILLIAM L
Smart Wash LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Creek, WI 53154
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I don't know about the employees as we dropped off on a Sunday, but I do know the app did NOT work for self service drop off!!
PAMELA SCab smelled like cigarettes, there was a cigarette butt under the drivers seat and a Fanta bottle filled with cigarette butts in the back of the truck. Otherwise drove okay.
Ryan FFirst, I filled out and paid for the trailer online and when I arrived had to go through the payment process again. What a waste of time. second, I asked for a pickup at one location and was moved to a new location twice and when I arrived they tried to get me to take a trailer larger than requested. They finally relented and gave me the a trailer one size larger than requested. The next trailer up that they tried to give me was a dual axel and heavier and larger than required for my move. I own a trailer that size and opted to rent from U-Haul because I wanted a smaller trailer for moving a small item. Finally, I needed a printed receipt and I failed to receive one at either the pick up or drop off location. I was told at the drop off that it was impossible for them to print one. How is that even possible? My experience was frustrating and lacked a satisfactory conclusion. While it seemed streamlined the process was fraught with time consuming glitches and a frustrated and disappointed customer in the end.
CHARLES NLocation was fine. The issue was with the mobile app. It took me 1.5 hours of messing around on the app to get the truck and it was a complete nightmare. Fix your application.
William B