Overcharged, was supposed to be called back w/i 72 hrs by corporate, was not
STEPHANIE Z
California Propane 1
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The owner of this location was pleasant, friendly and professional. My reservation was originally at another location and was transferred due to van availability. I would return to this location because I had such a good experience.
Suzanne SGreat customer service
Kelly FAwful customer service. Rental truck had a leaking gas tank that wasn't discovered until trying to fill the tank before return. California Propane 1 needs to inspect their rentals better. California Propane 1 worker gave me a terrible attitude trying to blame me for the cut gas line. I went to the gas station twice trying to fill the tank to the required amount, because California Propane 1 worker told me the amount in the tank was too low and I'd be charged $40 for a low gas tank return. I paid $54.81 trying to refill the tank. California Propane 1 gave me terrible attitude, and no concern that they rented me a dangerous vehicle, or that it was impossible to fill the tank. This is unacceptable.
James VJust drop these guys. They have no business running a Uhaul franchise.
MICHAEL Y