UHauls mobile app does not work correctly. Internet is sporadic at this location so picking up on an app is not an option. It tool me an hour and a half of being bounced around by 5 people to finally get approval and pick up my truck. No one cared and no one except the last person wanted to help. No empathy.
Jennifer T
Impeccable Lawns
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ocean Isle Beach, NC 28469
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location and people were great. No issues there. What I did struggle with is the mobile registration. Your system did not work for me. It would not let me complete the process and I had to call in to get someone to fix that. Spent 55 minutes trying to get the truck. You do. It allow us to start the long process early and that cuts into the move time. If you are going to offer mobile check in you should make it work better than that. It definitely was a frustrating experience. Again the people at this location was friendly and helpful but the electronic process sucked.
Donald BVery nice lady and was very helpful with truck return…
Keith SU-Haul always gets me what I need, and Impeccable Lawns did exactly that. Thanks!
Joseph MYou need to remind everyone that there is a huge mileage charge. Last year when I rented the same vehicle the mileage charge was $.69. This time I was billed at $.99 and it shot up my bill very unexpectedly!
Peter H