Very small location inside a convience store. Only one person there but they were very helpful and the transaction completion was quick. The only thing I would've liked would have been someone to do a quick walk around on the truck with me. Overall good service tho.
CHRISTOPHER C
Old Town Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olive Branch, MS 38654
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Customer Reviews
- 4.0 Average Customer Rating
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5 star service
ANITA EI did not speak to any personnel but was made to provide a yes or no answer.
angela hThis time was better. I did speak with the guy that helped me the last time and we did talk about the review I left before. He explained to me that it was U-Haul that charge late fees but yet again I did say I have never experienced a late fee like that. I give credit when credit is due. Much better service this time.
TAMESIA FI rented this U-Haul for 6 hrs. I got it at 10am and was to return it at 4pm. I pulled up on the lot at 4:00, got out, took the picture of the gas and mileage, went in to return the key at 4:03. The clerk told me I owed $25 extra dollars because I was late! Wtf!!!! Never again will I deal with the particular location. That was bad business. Usually they will just charge you a fee for an extra mile or something which is maybe a couple bucks. He told me $25. No sir!!!! Never again!! Then he said that he put in the system that I wasn’t late and it only charged me $5. That’s how it usually work anyways. I don’t know about that clerk but I believe he was trying to pocket him some money and that location is going to lose business.
JAQUAVION L