Left truck and keys at agreed neighborhood location but the employee did not check me out for several days. When I called to make sure truck had been checked in, the customer service person put me on hold several times attempting to reach the location and couldn't so she just transfered my call to them leaving me and the gut on the other end completely confused. I've called several times to uhaul customer service just to be transferred to a scheduling manager who is never helpful or on the least have ability to communicate professionally. Extremely poor customer service.
MELISSA C
Expressway Detail LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No air conditioning in truck. Unable to exchange vehicle because of computer system issues. Very frustrating. Terrible trip without air conditioning. U-Haul was unhelpful.
joseph n