The problem was not with the location, but with the U-Haul app and support. During pickup, no code was provided to acquire the key, therefore rendering me unable to get to my destination on time as well as return on time. Luckily a staff member saw my distress from the camera and called my phone to assist. Very unhappy with the app experience.
Nicole F
Neff Towing Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Jordan provided excellent service.
Denise RCustomer service was terrible. I would give them a -5 if I could overall knowledge of what was going on was zero able to fix the problem with the first two people I talked to was zero and the second man I talked to tried to blame me for the problem that was on your end.
Dee VEverything was great. Uhaul ran fine and worked perfectly to move everything to my new home. Everyone at Neff's was very friendly and helpful!
Matthew MCharged a 25.00$ cleaning fee, yet there was nothing left in the U-Haul. Would like my refund.
DANIEL T