Easy pick up and drop off. Smooth moving experience.
PATRICIA J
Mid City Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Omaha, NE 68131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Keep doing what they are doing.Friendly service is always a big plus.
CRAIG MFriendly and very helpful. Best customer service overall!
TUAN VMy order was changed the night before to a new location. When I went to pick it up at my scheduled time during hours, the place was locked and nobody was there. I then tried mid city storage and the lady helping me actually cared and felt bad I didn’t have the truck I reserved but she did not have one to lend out to me. She made some calls and found me a place to do mobile pick up. It was impossible to get the mobile pick up to work and the U-haul app wouldn’t even let me make an account. Called back to mid city storage and she was able to figure out how to get me a different size truck than I originally ordered but took it anyways. I then get an email saying I am to drop off this new truck at an entirely different state than where I was going. After that, I got a text saying I no showed my first appointment (the place where the doors were locked) and that I may be charged for it. The whole thing was such a mess and added so much stress to an already tiring day of moving. Would recommend having better avenues of communication.
ANNA PParking was not great. When I picked up the truck, I had to walk down a hill to get pictures of the back. The trucks were also so close it was difficult to get pictures of the sides.
ALEXANDER L