My reservation was originally made at another location. The time was changed the day before my reserved date. Then when we went to pick up the truck it was not back from the previous customer. My new reserved time was from 10-2. No notice was given ahead of time that the truck had not been returned. A truck at this alternate location was found but we lost a half an hour from the 4 hours I paid for. Overall experience was not enjoyable and will likely not use uhaul again but the employees at both locations did the best they could given the situation.
Trailer Rental & Towing in Omaha, NE at Mid City Storage
Moving to or from Omaha, NE? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Omaha, NE 68131 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Omaha, NE
Cargo trailers in Omaha, NE are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Mid City Storage!
Utility trailers are perfect for towing large or oversize cargo in Omaha, NE 68131. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Mid City Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Omaha, NE and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Omaha, NE online today!
Trailer and Towing Supplies
Hard to open the door key was mess up i got change for cleaning when i left it clean
They were very courteous! Plus when needed the truck for an extended amount of time they were willing to accommodate our needs! Again many thanks! Julie Winterfeld
It was painless. She took my name and keys and answered 3 questions about return. She said she would go out there later to look at truck and then she would email my final receipt to me.
The agent was rude and not helpful
I did request moving pads that were not available when I checked in, so next time when I request items, please make sure they are available!!! Other than that, everything was great
There were very few spots open- we took the last one. I would have been worried if there weren't any spots!
Closed at 2pm on a Saturday.
Taye was professional, and straight forward to make a sell.
There was no sign indicating where to drop off trailers (which was on the opposite side of the building from where the entrance signs were).
Awesome customer service!
It was our drop off location.
The young man behind the counter was extremely pleasant and knowledgeable.
they added unreasonable charges. They charged after hours fee that if they had called me could have been taken care of. They charged a cleaning fee For? And it was 25 dollars. How many brooms does that buy and I wish I could make 25 for 3 min. Of sweeping. I called the # given to me and the girl that answered said she would have this location call. Still not heard from them I will not recommend nor use ever again.
Helpful customer service rep. The check-out process was very easy!
Location is hidden, there is only front desk was not very helpful I parked the trailer I was returning no one to help on backing up trailer or removing it from my vehicle I definitely would not recommend it it's self service basically.
The young man who was working was wonderful. His name was Taylor. The problem was with the system working correctly. My card was charged 4 times with strange amounts and was not promptly returned. I am not going to be using Uhaul for my future moving needs.
Customer service was top notch. The employee was happy, knowledgeable, and a true pleasure to work with, he deserves a large pay increase. Way above my expectations A+
I've rented U-Haul vehicles before but never had such an easy experience. The process of getting/dropping the equipment was really simple & convenient , I cannot think of anything of how the service can Be improve. Perhaps some handy disinfectant in the cab Thank you
Having WiFi available at the location would help on checking in and out due to the downloads necessary. Thanks.
Trailer leaked and part of the load got wet.
Young man helping us was well trained and knowledgeable about the trailer.
I had a terrible time trying to pick up with the uhaul app (before the place was open). Then the guy at the counter was just going to make me wait until I was approved through the app, which was taking over 15 minutes already, instead of just helping me. Here wasn't very friendly, but he did end up helping me and getting the job done.
The self return after hours, I spent 40 minutes trying to finagle to app and the website to return the truck. The website kept asking me to take pictures and when I'd take a picture it would start me over. I never got past taking the picture of the interior. Just took my back to the where it has the link to return the truck. I'm very phone savvy and a calm person. But this irritated me almost to the point of breaking. I ended up not doing it and calling in later leaving a message. All other parts of the service went well, pick up, driving and whatnot. Just this part got me on edge.
The chains were left very long and dragged on the ground for a couple hundred miles until it became dark and the sparks visible. People in other cars kept motioning for us to pull over. We did and put them out of the way.