Truck was clean Ordered and paid for furniture dolly which was not included (would like refund)Susan C.
Moving Truck Rental in Ooltewah, TN at Rhodes Climate Controlled Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ooltewah, TN 37363
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Truck may have set a while, windshield difficult to see through the dust and bugs, inside needed vacuuming. Trucks located far back from office.James Morgan A.
No a huge number of vehicles on the lot and no trailers that I could see. So, the selection is definitely lacking.Christopher H.
The driver's door doesn't seal properly on the top edge. Wind leaks through top of door frame at the angled portion of the door. It sounds like when the window is left slightly open. Driver's side A/C vent cover has been damaged. One of the louvers is missing and was left in the drink holder. Other than that, truck worked fine.Jeffry N.
I was charged a $100 deposit because I used my Tn State issued Child Support card to purchase my truck. If I had been told of this issue I woukd have used a credit card. Upon my return of the truck I was late returning the truck but I did return the truck the same day. So I was charged an entire day's rate plus insurance. I returned the truck on the due date. I was unaware I had to return the truck at a certain time. Bottom line I want my full deposit back. I will never rent from this uhaul center ever again.Emily J.
The location is very well-maintained with easy access in and out.Jeffry N.
There are no smoking signs on the truck but the inside of truck smells like an ashtray. The smell gave me a headache just the few minutes I spent driving it.Matthew H.
Get someone with company to drive each vehicle before renting. That truck had toooooooo many problems to be rented. Motor problems etc.... Bob GroveRobert G.
Difficult to know where to go first. Should have a sign pointing to main office for u haul pickup. E wasted time driving back and looking for the u haul office.Andrew D.
nothing comes to mind. Courteous and accommodating.STACEY A.
keep up the good work. Friendly, fast. and efficient. Thank you!BRUCE C.
Very Friendly !!ROBERT G.
Gas tank only had 1/4 tank of gas. I had to fill it up completely. It should have been filled up completely before I got there. I dropped it off with 1/2 tank. Uhaul should owe me 1/4 tank of gas.William M.
Next time please do not stereotype just because we were African AmericanKIERA H.
Maybe require that there is no smoking allowed in the truck. The cab was HEAVILY smelling of cigarette smoke when we picked it up and we had to have the windows down every time we drove it. It was a clean cab- it just stunk like cigarettes & as non-smokers it's a pretty offensive smell to have to breathe in when you have no choice. That was the only downside to our entire rental experience.Lauren F.
Keep equipment in stock. Needed a 12 foot utility trailer without ramp gate. Not one to be found anywhere around Chattanooga TN. Ended up having to rent a truck instead for considerably more money.Jay M.
Fix your appAllen C.
Tried to use the mobile app to return the truck but the kept crashing, took a few hours to make it work.William Y.
Love this location ðŸ’™â¤Renee P.
My issue is with Uhaul. I made a reservation only for Uhaul to change it ( different location) without any communication. Rhodes was very accommodating and helped get us the truck we needed/requested.Stephen C.
Over30 minutes to check in on 24/7 app while office was closed.SHELLY U.
Tell them that they have to go online to get the key not wait till they are there to pick it up and then tell them!!Scott B.
No recommendations. Just keep up the good work. Very nice friendly people, truck waiting for us when we arrived, clean inside and out.Joyce G.
Vehicle sounded & felt like it needed new brakes.Jacob B.
A more thorough inspection of vehicle damage with both parties present before releasing vehicle to renter.rodney J.