All involved very nice.
MICHAEL R
BNB Lab
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orange Park, FL 32073
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Just dropped it off so I never say anyone. The location is not the cleanest or safest.
James FThere was no personnel which was fine. I could have dropped off the vehicle much closer, I don't know why I was sent to that location.
PETER GHad a hard finding the location to park the truck and an extremely hard time finding the key drop box (spent at least 20 mins searching as it was night and the area was not well lit). I suggest including clear instructions for this at this location as it is not in an obvious place.
Sakwabo WWorse experience ever. I rented a uhaul from this place I arrived at 430 and they were closed even though it says they are open until 5. I needed up having to call uhaul to figure out where the uhaul was no keys nothing. The field Manager Jacob called me to notify me the uhaul had been stolen and he would refund my money. He said he was just notified before he called me that the uhaul was stolen how does this even happen? He never refunded my money was very unprofessional and ignored my concerns until I told him I would see him in court. This all occurred August 16th. It is now Sept 6th no refund and toll fees have been charged on my account. I filed a dispute uhaul has not called back and now I have a small claims suit against them. Never again would I rent from a third party due to this experience.
Christian L