Great service and a very friendly person. I will definitely use them again!
Andrii R
U Move
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I have been using U-Haul for many years. I have probably rented everything they offer and purchased many moving materials from this company. I have dealt with great customer service to poor customer service to literally being ignored, but have always come back. This pickup and the representative there was not just rude and insulting, he was aggressively angry and scaring my wife to the point of wanting to leave without the van we so desperately needed. I honestly felt he wanted to get physical with us. He berated us and tried to bait us into a confrontation. I strongly recommend NEVER using this representative.
Michael WHaving a better knowledge of what i needed to do once I took possession of the vehicle
Jay AYour website and app really struggle. Could not get location services working and was told I needed to "restart my phone". It's a story that is hard to believe, but also why does EVERYTHING depend on you locating me when I am literally standing at your stupid store? I yearn for the days where I sign my life away, hand you money, and you hand me the keys to a truck. You have used technology to make the process excruciatingly time consuming and painful. I have rented trucks from Lowe's and Home Depot and it takes about five minutes because their companies have looked at the process and chosen to reduce pain rather than cause it. Nobody should use U-haul until they get their s**t together as far as the process of renting a truck. Honestly, stay away.
james jI was not able to get the person at the facility. I got an online operator that completely mislead me with most of the information she gave. I wont be using Uhaul again.
Richard L