No problem on the part of the return location. But U-Hauls staff on the phone for the return was very condescending and tried to make me go 30+ miles out of the way to return the vehicle, upon trying several times they finally offered me a drop off in the city I was actually in
Aaron V
State Street Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The employee was super helpful, hooked up my trailer, and explained everything. She even suggested a different location to return the equipment so I could receive a discount. I was very satisfied and don’t have any suggestions for improvement.
STEVEN FEvery truck should have dolly to move thing into the truck.
BOONE MGreat customer service.
Marco GIt was completely black in the parking lot when I arrived. Nobody told me it was self check in. The tires were out of balance and I couldn’t go over 60mph. The back brake was stinking like it needed adjustment. They sent me an invoice with the wrong amount charged.
DAVID B