Kenneth W. on 9/28/2016
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clean windows inside and out
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Ann S. on 9/26/2016
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The smell in the cab was awful.
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Vincent B. on 9/26/2016
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Everything was great!
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Bob c. on 9/25/2016
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nothing
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jack n. on 9/16/2016
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Did everything right for me.
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Sheridan g. on 9/12/2016
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The Manager made it a fast/great experience. I'm so glad I chose that location!
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John H. on 8/22/2016
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The light in the back where you load items did not work. And the truck could have used a wash on the out side. Other than that it worked great.
We had an issue with renting a truck in Provo as they said we were double booked so they didn't have a truck for us at 9 a.m. Saturday Aug 20th so we were delayed and had to wait until 12:30 in the afternoon to get a 20' truck from Orem. So I'm not happy about that and it added costs we didn't plan for. The Provo location was poor with the reason and should of had a truck or called us to let us know the situation a head of time. I had movers I was paying to move us and I had to pay them for 3 hours of no work at $70 an hour. The Orem site was fantastic and took care of us with the truck they had available.
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Laura W. on 8/20/2016
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I was charged twice the daily rate I was supposed to be charged for my cargo van and had to go through U-Haul's customer service to get it refunded (which it was).
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Nicholas P. on 8/6/2016
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The representative that assisted me (Ivan) was great! Very friendly.
Keep up the great work!
Thank you
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D'Anna P. on 8/1/2016
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THe guy that got me the truck was in such a hurry ( i was the first one that came in that morning), that he didnt look at me, he didnt go over the agreement, he didn't tell me he only gave me 68 miles. I was told on the phone when i called the day before to make sure my reservation was still on, that i had the truck ALL day, NOT once did anyone tell me i only had 68 miles. I was told that the charge of $111 was all day with no additional mileage. I've used uhaul many times in the past and never had this happen. I always had great service and honest people. This time, i did not.
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Oscar M. on 7/21/2016
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Truck was good they show me truck and see every thing work good but they don't show me trailer tow, it has 3 tires bad an 1 exploted on my way 3 hrs before Dallas I replaced then and pay 3 by my self, I have an open claim.
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Keith M. on 7/5/2016
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The staff here helped me test my trailer light hookups before travelling to another state and returning here with a trailer. They were extremely helpful.
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mitch a. on 7/5/2016
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Love this location. Clean, nice and customer service is beyond incredible!!
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Ron H. on 7/1/2016
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Reserved a 26 ft truck. When I arrived they didn't have any trucks. I had to go to another town and ended up with a 20 ft truck. Had to then take two trips to move and still didn't get everything because I ran out of time. Problem was not with State Street Storage. Utah took the reservation and screwed up.
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Nancy D. on 6/27/2016
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I had to go so far to get the van, when originally U-Haul said there was one right near my house, that I got charged for the extra mileage to and from the drop-off location... not really fair!!! Seems like every time I spoke to someone, the price just kept going up. Oh, we forget to tell you about this charge, or this fee. So what was $275 on the original order on the U-Haul web page turned into $318. Which might not seem like much, but when you don't make very much and are having to pay for a move, it sure adds up fast!!!
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Emma P. on 6/25/2016
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The people that work there were just rude no thanks
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state street s. on 6/17/2016
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LOve this place
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Dallas W. on 6/8/2016
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Smile at the customer
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Barbara M. on 6/6/2016
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The night drop off was easy and the location for the key drop was really easy to find
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Ron B. on 6/6/2016
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My only disappointment was that this new vehicle smelled (reeked) of cigarette smoking.
Everything else was terrific!
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Bladimiro S. on 6/6/2016
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I am glad I found the right truck for to move all the small furniture at two trips, I hope you guys allways have different options when we need it. Thanks
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Marilyn L. on 6/4/2016
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We needed a truck on a busy holiday and we're pleased one was available on short notice. Great service by man on duty.
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Sidney A. on 6/1/2016
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Awesome customer service. Without their help our school would not have a piano today!! Thanks Gentlement
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