Uhauls REFUSAL to include lockout service in the insurance purchased, is a scam. I was stranded in WY and Uhaul wanted $200 on top of the ins premium already paid. Just terrible!
SHERMAN C
State Street Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very quick easy and uncomplicated process!
Samuel GEverything was fabulous
MICHAEL JWhen you change the pickup location for people, you need to send that information IN WRITING. I did not appreciate having to walk to this location from the one that was on my contract. When something in a contract is changed it should be done IN WRITING. I will probably use another truck rental next time because it is not worth guessing what the pickup location is going to be changing to after I have already made the reservation and I don’t get the new address in any form until I call. Fix your system.
DAVID RU-Haul told us to go to this location and then were instructed at the location that we needed to go somewhere else. U-Haul made us drive 30 minutes away from where I was moving too to drop off the truck and then sent us on a wild goose chase. Overall horrible experience on an incredibly stressful day.
Rachel E