I got charged mileage to bring the truck back.from Toronto to orillia bc although requested and reserved they didnt have a truck that could be dropped off at rhe innisfil location. The truck they had was one of their "local" trucks. I wasn't informed this until I checked the reservation the day before. I tried co tasting ujhaul through their portal which was nothing but a hassle and nothing got resolved after losing the agent twice and then trying.talk to so.ek e on the phone a other fiasco. So to the gentleman at the counter pick up morning . We need the truck fine well drive it back from Brampton to orillia. They charged me the mileage to bring it back although they didn't provide me with a truck i could drop at a.closer location.
Sherri M
Happyland Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V0Z3
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service. The rental experience was painless. The trailer I rented worked perfectly. I would highly recommend this location. Vetsal was very helpful.
EVAN CNo one was at location during business hours to facilitate return of trailer. Phone number went to voicemail with no ability to leave message.
DAVID MGood customer service. Very friendly.
JOHN NJayana and Brian are fantastic, very polite and professional, the trailers are well maintained and Brian even helps you hook up the trailer if you need, I would highly recommend this location 😀 👍
GRANT T