Pleasant customer service, great experience overall, would recommend.
Gavin S
Happyland Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V0Z3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Picked up truck really dirty had to cean before my wife would get in Lights on the dash were on I had to sweep the screws and all the dirt I the back before I could put anything in there Trucks was juat really dirty
andrew mEasy when you pre book a trailer, pay and just go there and pick up and go.
Ron MThere were 2 other U-Haul dealers within 15 minutes of my location but once I had booked online I was called and told I had to drive for 45 minutes each way to secure a truck. I checked with the 2 nearest locations on the Saturday and they said there 9 26’ trucks were available. I didn’t appreciate your algorithm spreading the bookings around at the consumers convenience and expense.
David TThis was a horrible experience. I originally rented the trailer in Wawa for a one day sorry for a one-way trip which was gonna cost me 160 something dollars trailer was unavailable. I ended up having to pick the trailer up in Aurelia now the charges became over $400 then on the return instead of being able to drop it off in Wawa as I expected I had to drive for four hours to return the trailer in a place called marathon only to find out this morning. I got charged an additional fee because I was unable to get there by eight in the morning after a 12 Hour Dr. and unloading my trailer. I expect a call back to have that money refunded. I rent you all all the time usually a very good experience this has nothing to do with the people that I rented from and everything to do with U-Haul‘s policies. It was ridiculous. Customer service was very unhelpful and unwilling to compensate. Accordingly, I trust my future. My future rentals will be a better experience. I await a phone call and the refund for the additional day.
david d