Service lights were on for the truck, it was the ABS, trailer, and tire pressure lights. Also very disappointed in the customer service upon return. I tried returning the furniture blankets that I did not use, didn't even open the bags and the owner tried telling me that they couldn't prove they haven't been used. I restated that I haven't even opened them. Then the owner stated it was too much of a hassle to return them because they're only $5.00 per bag and they'd have to send it through head office. This is not a customer issue. The business owner inherits this responsibility when they decide to pursue this type of service. It does not matter how much it is, it is the principle and good customer service. Saying that you don't want to return it because it is too much work for you does not exactly spell professional.
Abraham L
Happyland Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V0Z3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Process from reservations, pick up and drop off was very easy and the folks were friendly. Will reach out again in the future when needed.
PETER VUpdate your website/app so search of available equipment is an option not by locations that do not have equipment required. Also I could not return unit through website/app after hours, luckily they gave me a number to call to notify of return.
Bernie BThe woman went above all expectations and provided a very possitive experience she even made arrangements to get the truck to us since we were left stranded on the the road with our vehicle.
Timothy Nvary knowledgeable, assisted us in safety , vary polite , made sure we were happy , and help with information about other services , and how some vehicles cant be allowed to tow , and reasons why , , awesome place id definitely go there again
kass s