DON is the best
Shukan S
Basic Needs Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy to rent and the guy we check out with was wonderful. I would recommend this location to any of my friends who need to rent a truck. I hope if any of my friends do use this location, they don’t get the guy who checked us in. He was extremely rude and didn’t seem to want to help. Feel free to contact me if you’d like a more detailed explanation
Kevin SThe drop off experience was horrible. Operating hours 6:30am - 9:30pm. We arrived shortly before 8:30am on August 25 2025. Approximately 20 minutes before the truck was due. Very unhelpful man behind the counter would not give us a receipt. He said leave the keys, we'll email a receipt. I pressed for a receipt. I told him we only owed $18.00 for additional miles. No success. Reluctantly we left and received a receipt later that morning charging us for an additional day since the rental truck was not checked in promptly by the U Haul staff. There was an unauthorized transaction on our credit card of $70.00 plus tax. I have photographic evidence the truck was parked on the U Haul lot at 8:31am. We returned to the U Haul office at 11:30am to resolve the problem. Once again the same unhelpful man said every time we had a question about resolving the problem or next steps, he said owner will be here at noon. Website indicates U Haul business open 6:30am - 9:30pm. We did not receive a call from the owner nor did we want to return to a poorly run operation. The U Haul office that we picked up truck and prepaid for 2 days was incredibly professional and helpful. Rikki was exceptional and an asset to the company. Unfortunately the Orlando drop off location was the exact opposite. I never imagined U Haul would be so poorly run. I called the phone # on the receipt for Orlando U Haul office 4 times later on Monday August 25 and no one answered and there was no option to leave a message. Giving the Orlando drop off location a poor rating is generous.
MARC BGreat service. I always use this location. Quick and easy.
taylor bIntermittent vibration sounds like drivetrain or something other than that. It was OK no mechanical issues. DON did a wonderful job at check-in
John B