I was charged for a dolly I never used. I would suggest making sure vendors are well equipped so customers don’t have overspend during hectic times
Dayana C
City Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Service was Great and Wuick Thanks
SCOTT BI had arranged to pick up the vehicle going through the counter. I go to the gas station counter and I was told to use the app. Upon returning the vehicle I was told to close out my transaction through the app. The following day I receive a text to call U-Haul in reference to my late return! I returned the vehicle in less than two hours of acquiring it. I had completed my return through the app. I was provided a code to return the key in the lock box and also uploaded the picture of the mileage and fuel gauge. I call and sit on hold for over 6 minutes before speaking with someone who after I explained the details they said they would call me back but never did. I did receive e-mail of the completed receipt.
John SJust awful.
John PWas over charged. Original bill came to 66 then when a claim was submitted for the truck having low tire pressure on pick up the charge went to nearly 100
ALEC C