Hi! The truck smelled like smoke, and there were actually ashes and a cigarette in there when I picked it up. There was some loose trash in the cab as well. I appreciate how nice you guys were to work with when I was actually able to get ahold of you, but it was super annoying that the place was not staffed, and that I had to call multiple times before anyone answered the phone.
Caleb O
Catalyst Companies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orrville, OH 44667
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent, friendly, efficient service!!
Melissa CThis location was courteous thoughtful went out of his way to help me The lady that takes the reservations for you for customers for U-Hauls she changes the location the size of the U-Haul without even asking what's a customer would like she really has messed up things for me but this location I'd give it a 10
TAMMY RThe manager went above and beyond to get me to my destination. Very helpful.
Bryan SI only dropped my keys off at this location; I didn’t interact with any staff. I wish there was more direction on where to park the truck for drop off.
Emily P