The unit was very dirty on the outside(makes it hard to find previous damage) and was a bit dirty on the inside. I thoroughly wiped down the inside with a car interior cleaner upon return- except deep under seats.Stacy H.
Sentry Storage of Ottawa
U-Haul Truck Share 24/7© Location
One-Way and In-Town® Rentals in Ottawa, KS 66067
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very confusing. Poor directions and not accurate online. Only got right direction by calling and speaking to someone who just happened to answer the phone when there is no one usually there.Melanie S.
this was difficult to complete the transaction. I had to get help with a UHaul technician. I probably would not rent a UHaul again this way.Rebecca B.
No one was there when we dropped it off Saturday (a day early). I called 913) 80-4356 on Saturday 7/9/22 at 3:48pm and spoke to Christine/Christina and asked her if we could drop off closer location since the one I was given was 23+ miles away than just down the road and we didn't need to keep it an extra day. Gave her the information. She said "Yes, I'll change your drop off location." So we dropped the truck off. On Monday 7/11/22, I received a call from Corrie, asking me if I was ok. They didn't have the truck. When I got back up to Ottawa, KS, I saw the truck sitting there and called Corrie. Couldn't leave message as VM box was full. Called the 913# again and spoke to Maddie and let her know the truck was there. First time every renting myself but not sure I'll use Uhaul again. Usually very good, but this was not a good experience.Garrell S.
If you have U-Haul pick up in bfe how do you expect people to have internet service? But the truck was clean and niceJamie J.